Posted by Rick Mathieu on August 12, 2009
Cem Kaner, a professor at the Florida Institute of Technology, has done research on the ratio of software testers to software developers. His presentation entitled “Managing the Proportion of Testers to Other Developers” is partially based on a meeting of the Software Test Managers Roundtable (STMR 3) in Fall 2001.
FIT
The study found that:
– There were very small ratios (1-to-7 and less) and very
large ratios (5-to-1).
– Some of each worked and some of each failed.
– Many remembered successful projects with ratios lower than 1-to-1 more favorably than successful projects with larger ratios.
Read the paper to find out why is there such a range of successful ratios, and why test managers be happy with relatively low ratios?
See: http://www.kaner.com/pdfs/pnsqc_ratios.pdf and http://www.kaner.com/
Posted in programmer, software, staffing, testing | Tagged: programmer, software, staffing, testing | Leave a Comment »
Posted by Rick Mathieu on December 16, 2008
Staff Support
IT Staff Benchmarks
Level One – Basic helpdesk phone support
– 1:80 to 1:110
Level Two – Installation, configuration, and
desktop support
– 1:45 to 1:85
Level Three – Systems, communications,
high end support and design
– 1:250 to 1:400
There is no single answer
Depends on
– Staff expertise
– Technical proficiency of end users
– Number of servers
– Number of remote branches and distance
– Level of high tech systems deployed by the bank
Leave enough room for project resources!
Source: “The Business of IT: Running Your Bank’s IT Department Like a Business”, Brintech, February 17, 2005
Posted in helpdesk, staffing, tech support | Tagged: communications, helpdesk, installation, staffing | Leave a Comment »
Posted by Rick Mathieu on December 12, 2008
RFID Tag
Odin Technologies, an RFID integrator and vendor in its latest IT asset tracking report shows, that only within the last six months, passive RFID technology has delivered increased performance on IT devices like servers, laptops, blades and other high-value IT assets, according to a report.
The study’s results showed that, with RFID tags, IT personnel could inventory a rack of 40 servers in 12 seconds or identify all IT equipment within a typical cubicle five times faster than manual methods with 100 percent accurate data entry.
Source: http://www.cio.com.au/index.php/id;187166024;pp;1
Posted in asset tracking, hardware | Tagged: asset tracking, rfid | 1 Comment »
