A “Information Technology Operation Benchmarks Report” created by Nick Ganesan, CIO/Associate Vice-Chancellor for ITTS a
t Fayetteville State University. The report contains detailed benchmark data for:
- IT Budget Profile
- IT Budget per IT User
- IT Budget as a Percentage of Institutional Budget
- IT Users to IT Staff ratio
- IT Staff to Number of PCs – Ratio
- Staffing Profile by service area
- PCs to IT User Ratio
- Central IT Support Percentage
- Staff ratio by service areas
The benchmark data is against IT services at universities located in the United States.
Location of Report:
http://www.kfupm.edu.sa/sict/ictc/related%20documents/IT%20Benchmark/Fayetteville%20State%20University%20IT_Benchmarks_ver1.pdf
Local Copy: IT Benchmark for Universities – Fayetteville State University Report
